Privacy Policy
Last Updated: January 20, 2025
1. Introduction
ExportFlow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, company name, and contact details
- Payment Information: Billing address and payment method details (processed securely by our payment providers)
- Business Information: Organization details, quotation requests, and license information
- Usage Data: Information about how you use our platform, including access times and pages viewed
- Communication Data: Emails, messages, and other communications with our team
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To process transactions and send related information
- To send administrative messages, updates, and security alerts
- To respond to your comments, questions, and requests
- To analyze usage patterns and optimize user experience
- To comply with legal obligations and enforce our policies
4. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, hosting)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us permission to share your information
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate or incomplete data
- The right to delete your personal information
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
8. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: admin@exportflow.net